NCA is responsible for regulating the Telecommunications and ICT sector including Postal and broadcasting services in the republic of South Sudan to ensure access, connectivity, affordability and quality services for all citizens. This is achieved through licensing and regulating Mobile Network Operators (MNOs), Internet Service Providers (ISPs), Broadcasters and users of public, commercial or private Telecommunications and ICT systems as mandated by the Communications Act 2012 of the Republic of South Sudan.
NCA does this by enforcing sets of rules and regulations, compliance standards and quality of service in the market as well as responding to complaints against Licensees and intervening to resolve any disputes arising and relating to license usage.
NCA is also grants licenses to companies and individuals carrying commercial activities of selling ICT and Telecommunications equipment including but not limited to:
- Mobile PHONES
- VHF/HF Radios of various makes
- GPS equipment
- Computers and accessories
- Internet routers, switches and accessories
- TV and FM broadcasting equipment and accessories
Among the other key roles of NCA is the management of the national numbering resources by allocating numbers to individual telecommunications service providers for use by their subscribers. Telecommunication numbers enables users to access various types of communication services. Each subscriber’s number contains vital information such as type of service, service provider, dialing code, mobile code, country code etc. The Mobile numbers in South Sudan are a 10 digit code, while others such as machine related numbers are 14 digits and common short codes are between 2 to 5 digits. The allocation of the numbering resources is guided by the national numbering plan regulations of the NCA